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Frequently Asked Questions
Here you’ll find answers to the most frequently asked questions about ordering, delivery, payment, and dessert storage
Ordering & Selection
Production Time
Delivery & Pickup
Payment & Changes
Important Details & Storage
You can order cakes, bento cakes, desserts, chocolate-covered strawberries, and party supplies on our website. You can choose a ready-made option from the catalog or place a custom order through the quiz.
You can order a cake in three ways:1. Through the quiz on the homepageTake the short quiz at the top of the homepage, and we’ll help you choose the best option.2. Through the website catalogChoose the cake or dessert you like from the catalog and place your order online.3. By phone or messengerCall us or message us on WhatsApp / Telegram, and we’ll place the order together with you.
Yes, we create cakes based on a photo, reference, or your idea, taking into account your preferences for decoration, colors, and details. For a quick and convenient order process, you can take the quiz on our website and attach the example you like.
No worries — we’re happy to help. You can send us a reference photo, a description, the occasion, your favorite colors, filling preferences, or your budget, and we’ll suggest suitable options.
We offer classic, chocolate, berry, mousse, and other fillings.You can view the full list on the fillings page.
The size of the cake depends on the number of guests and the desired number of servings. If you’re not sure which option is right for you, send us the number of guests, the occasion, and your preferences — and we’ll help you choose the best size.
The minimum cake weight depends on the design and filling you choose. Smaller sizes are available for some options, while more complex designs require a larger cake. Let us know what kind of cake you would like, and we’ll recommend the smallest possible size.
Yes, we can change the color, decoration, shape, inscription, and other details upon your request.
Yes, we can decorate cupcakes and desserts in the style you need by choosing the color, decoration, inscriptions, and overall design to match your celebration. The available options depend on the selected order format.
Yes, if you wish, we can add candles, a greeting card, a topper, and other decorative elements to your order. You can view the available options on our website or check them when placing your order.
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